What time do I need to create the label for a same-day pickup?

By 12:00 noon on a business day.

How much can a package weigh?

Up to 45 kg per parcel, with no side longer than 1.2 m.

Can I offer cash on delivery?

Yes. It's enabled on request, and your customer can pay in cash, by card or via SINPE Móvil.

How do I track my shipments?

In real time, from your account or on the Moovin tracking page.

Routes: deliveries across Costa Rica for businesses

With Moovin Routes we pick up packages at your business and deliver them across all 7 provinces, with clear delivery times by destination zone and real-time tracking for you and your customers.

Create your account

How does it work?

You create the shipping labels in MOOVIN WEB or through an integration.
If you create them before 12:00 noon on a business day, we pick them up that same day.
Your packages go out on route, and you and your customer follow every shipment in real time.
We deliver to the destination address. Every shipment includes 2 delivery attempts on different days.

How long does it take?

Destination zone	Maximum time for the first attempt
GAM	D+3
Rural	D+5
Extended rural	D+8

«D» is the day we pick up the package. Routes operate Monday to Saturday, 8:00 a.m. to 6:00 p.m., except public holidays.

Which areas do you cover?

We deliver across all 7 provinces. Every address is classified as GAM, Rural or Extended rural, and that zone sets the delivery time. When you create a label in MOOVIN WEB you see the zone of each shipment.

See the coverage map

How do I prepare my packages?

Each parcel can weigh up to 45 kg, and none of its sides can be longer than 1.2 m.
Pack it so the contents are protected in transit.
Stick the printed label somewhere visible.
Include a complete address, with directions and landmarks, and the recipient's phone number.

How much does it cost?

The rate depends on weight, size, delivery zone and pickup point. Pickup is free from 3packages. If you ship in volume, tell us about your operation and we'll send you a proposal.

Frequently asked questions

What time do I need to create the label for a same-day pickup?: By 12:00 noon on a business day.
How many delivery attempts are included?: 2 attempts, on different days.
How much can a package weigh?: Up to 45 kg per parcel, with no side longer than 1.2 m.
Is there a pickup fee?: Pickup is free from 3 packages.
Can I offer cash on delivery?: Yes. It's enabled on request, and your customer can pay in cash, by card or via SINPE Móvil.
How do I track my shipments?: In real time, from your account or on the Moovin tracking page.

To follow a shipment, use the tracking page.